Phantom-Software Installing Problems

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NAZA-M Assistant Software Error Code List

CFG-ERR

  • Configuration error, this may be caused by firmware upgrade from the old version, or abnormal Tx calibration. Re-calibrate your transmitter, power cycle your controller, and check all of the parameters.

VOL-LOW [4]

  • Voltage low

SN-ERR

  • Your S/N is not available, Please contact your dealer (Place of purchase)

VOL-LOW[6]

  • Voltage low

IMU-ERR

  • IMU ERROR,Please contact dealer or DJI for repair.

X1-ERR

  • You’ve chose parameters tuning by X1/X2 channel with Tx Knob, but no signal detected on X1/X2 input channel, or Tx didn’t powered on.

X2-ERR

  • You’ve chose parameters tuning by X1/X2 channel with Tx Knob, but no signal detected on X1/X2 input channel, or Tx didn’t powered on.

PMU-ERR

  • Please check the connection among battery, MC and PMU.

RX-ERR

  • Please make sure you are on the RC page of the NAZA Assistant Software, select the right receiver type or check the receiver connection, after that power cycle your controller to take effect.

COMPASS-ERR

  • Compass data is abnormal, please restart your Controller, if you still get this error, please contact your dealer (Place of purchase)

ERROR [25]

  • IMU initialization failure, may be caused by crash. Please contact dealer (Place of purchase)

ERROR [26]

  • Please perform Advanced Calibration.

ERROR [27]

  • GPS not calibrated, or magnetic field interference. Please calibrate GPS again in good condition. Please contact your dealer for all technical support questions.

Why my Windows 7 OS cannot install the assistant software driver successfully?

  • 1. Some of the users who use WINDOWS 7 operating system may not have the usbser.sys file, please download this file and put it into C: \ WINDOWS \ system32 \ drivers, and then reinstall the driver.
  • 2. Download the usbser.sys file.
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